Shipping & Delivery Policy

We deliver across Bangladesh through third-party courier partners, with tracking where the courier provides it. Some remote locations may be unserviceable or take longer. International delivery, where offered, is subject to the destination’s customs rules, and any duties, taxes or import charges are the customer’s responsibility.

The delivery charge is shown at checkout before you pay. Standard delivery in Bangladesh is free on orders above ৳5,000. We may change charges and thresholds at any time; the charge shown when you place the order applies to that order.

Orders are generally dispatched after payment is authorised or, for Cash on Delivery, after the order is verified. Domestic delivery typically takes two (2) to four (4) business days after dispatch, and international delivery five (5) to ten (10) business days. These are good-faith estimates, not guarantees. Delivery may take longer during sales, holidays, bad weather, hartals or courier disruption.

You are responsible for giving a complete delivery address and a phone number on which you can be reached. We are not liable for delay or non-delivery caused by wrong or incomplete details, and the charges described in the Return & Refund Policy apply.

The courier will usually call before delivery and make up to three (3) attempts. If you cannot be reached, refuse the parcel, or do not collect it within the courier’s holding period, it is returned to us, the order may be cancelled, and you bear the delivery charges. For Cash on Delivery orders, the full amount is payable to the courier on delivery, and we may require advance payment for future orders after repeated failed deliveries.

Please check that the parcel is sealed and undamaged when it arrives, and record an unboxing video when you open it. If the parcel is visibly tampered with or damaged, tell the courier and contact us immediately. Claims for defects, wrong items and transit damage must be made within the period stated in the Return & Refund Policy.

Ownership of the goods passes to you on full payment. Risk of loss or damage passes to you on delivery, meaning when the parcel is handed to you or to a person at your address who accepts it.

We are not liable for delay or failure to deliver caused by events outside our reasonable control, as described in our Terms & Conditions. If a delay is significant, we will tell you and, if you prefer, cancel the undelivered order and refund what you paid.

contact@devstationit.com, +880 1577-302590, Level 6, Bondon Tower, Road No. 4, Shatmasjid Housing, Muhammadpur, Dhaka, Bangladesh.